In this episode of the Third-Party Microsoft Support Show, we’re joined by Heath Madsen, Senior Director of Consulting Services at US Cloud. Heath provides insights into US Cloud’s proactive consulting services, including Advisory, Project, and Dedicated Support Engineer (DSE) offerings. Learn how US Cloud’s cost-optimization solutions can help you maximize Microsoft investments with senior-level expertise, comprehensive support, and strategic guidance.
Timestamps:
00:02 – Introduction to US Cloud’s Microsoft Support Consulting
00:10 – Meet Heath Madsen, Senior Director of Consulting Services
00:15 – Overview of US Cloud’s proactive consulting services
00:21 – Advisory Services: Expert guidance and architecture reviews
01:00 – Project Services: Scoping, health checks, and implementation
02:31 – Example of licensing audits and Azure cost savings
04:30 – DSE Services: Building strong customer relationships
05:05 – Benefits of unified support through US Cloud
05:59 – Simplified pricing and unified support model
06:40 – Key considerations for bridging on-premises and cloud
07:30 – Closing remarks and further resources
Learn more about US Cloud’s Microsoft support consulting services at
#MicrosoftSupport
#USCloud
#ConsultingServices
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