Here’s how to Download & install official Epson Event Manager on Windows/Mac/Linux.
i. Here are the steps to install Epson Event Manager on macOS:
1. Download the Epson Event Manager software
Go to Epson’s website and navigate to the support downloads page for your printer model. Download the “Event Manager” software for macOS.
2. Mount/Open the downloaded DMG file
The software will be in a DMG disk image file. Double click this file in your Downloads folder to mount it.
3. Drag and drop to Applications folder
The mounted volume will open showing the Epson Event Manager app. Drag this icon over to your Applications folder to install.
4. Launch Epson Event Manager
Now installed, you can find and launch the Epson Event Manager app from your Applications folder in Finder or Launchpad.
5. Add your printer
When launched for the first time, Event Manager will guide you through adding your Epson printer it will be monitoring. Select “Add” and choose your connected printer.
6. Configure monitoring settings
Once added, you can customize alerts based on factors like ink levels, errors, print completion and more. Adjust to your preference.
And that’s it! Epson Event Manager will now run in the background and alert you of printer events. Be sure to allow notifications in your System Preferences.
ii. Epson Event Manager is a utility that comes with Epson scanners and printers to enhance their functionality. While it generally works smoothly, users may encounter issues from time to time. Here’s a list of common Epson Event Manager issues and potential fixes:
1. **Epson Event Manager Not Responding:**
– **Fix:** Restart the Epson Event Manager application. If the issue persists, try restarting your computer.
2. **Epson Event Manager Not Launching:**
– **Fix:** Reinstall Epson Event Manager. Ensure that you have the latest version from the official Epson website. Also, check for compatibility with your operating system.
3. **Epson Event Manager Cannot Find Scanner or Printer:**
– **Fix:**
– Make sure the scanner or printer is connected and powered on.
– Restart both the scanner/printer and the computer.
– Check if the device is recognized in the system settings.
4. **Error Messages During Scan or Print Jobs:**
– **Fix:**
– Verify that the device is properly connected.
– Check for paper jams, low ink levels, or other hardware issues.
– Update the device drivers and Epson Event Manager software.
5. **Epson Event Manager Not Saving Settings:**
– **Fix:** Run the program as an administrator. Right-click on the Epson Event Manager shortcut and select “Run as Administrator.”
6. **Compatibility Issues with Operating System Updates:**
– **Fix:** Check the Epson website for updated drivers and software that are compatible with the latest operating system updates.
7. **Event Manager Freezing or Crashing:**
– **Fix:**
– Ensure that your system meets the minimum requirements for Epson Event Manager.
– Update your graphics drivers.
– Check for conflicting software that may interfere with Epson Event Manager.
8. **Epson Event Manager Not Detecting Scanning Options:**
– **Fix:** Reinstall the scanner drivers and software. Make sure to install them in the correct order as specified by Epson.
9. **Unable to Assign Actions to Scan Buttons:**
– **Fix:** Check the device settings in the Epson Event Manager. Ensure that the correct device is selected, and try reassigning the actions.
10. **Issues with Custom Configuration:**
– **Fix:** Reset the Epson Event Manager settings to default and reconfigure your preferences.
11. **Firewall or Antivirus Blocking Epson Event Manager:**
– **Fix:** Add Epson Event Manager to the exceptions list in your firewall or antivirus settings.
12. **Check for Updates:**
– **Fix:** Regularly check the Epson website for updates to the Event Manager software and install the latest version.
If you encounter persistent issues despite trying these fixes, consider reaching out to Epson’s customer support for further assistance or consulting their online forums for user discussions and solutions.
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